Terms of Purchase for Ryzesuperfoods
These Terms of Purchase govern your order and purchase of products from Ryzesuperfoods (referred to as “we,” “us,” or “our”) through our website (ryzesuperfoods.com). By placing an order with us, you agree to these terms. Please read them carefully before making a purchase.
1. Order Placement and Acceptance
When you place an order on our website, you submit a binding offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion, for reasons including but not limited to product availability, inaccuracies in product information, or suspected fraudulent activity. If your order is accepted, we will send a confirmation email to the address provided during checkout, detailing your order number, items, and total amount.
2. Pricing and Payment
- All product prices are displayed in USD (United States Dollars) and include applicable taxes (where required by law). Shipping costs will be calculated and added to your total at checkout.
- We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods as indicated on our website.
- Payment must be processed in full at the time of order placement. Your payment information is securely handled by third-party payment processors (e.g., Stripe, PayPal) and is not stored by Ryzesuperfoods.
3. Shipping and Delivery
- Processing Time: Orders are typically processed and shipped within 1–3 business days after payment confirmation.
- Delivery Time: Once shipped, delivery is estimated to take 6–12 business days, regardless of the destination. This timeline is an estimate and may be affected by factors beyond our control (e.g., customs delays, weather, carrier disruptions).
- Tracking: A tracking number will be provided via email once your order ships, allowing you to monitor delivery progress.
- Risk of Loss: Title and risk of loss for products pass to you upon delivery. We are not responsible for lost, stolen, or damaged items after they have been delivered to the shipping address provided.
4. Returns and Refunds
- Return Policy: We offer a 60-day return window for unused, unopened, and undamaged products. To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the item(s).
- Refund Processing: Once we receive and inspect your returned items (and confirm they meet our return criteria), we will issue a refund to your original payment method within 5–10 business days. Refunds do not include original shipping costs, unless the return is due to a defect or error on our part.
- Exceptions: Used, opened, or damaged products (through no fault of ours) are not eligible for return or refund.
5. Product Information
We strive to provide accurate descriptions, images, and pricing for all products. However, we do not warrant that product descriptions or other content on our website are error-free. In the event of a discrepancy (e.g., incorrect pricing or product details), we reserve the right to cancel or adjust your order and notify you promptly.
6. Limitation of Liability
Ryzesuperfoods shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to delays in delivery, loss of use, or inconvenience. Our total liability for any claim related to your order shall not exceed the total amount paid for the products in question.
7. Changes to Terms
We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of our website or placement of orders after such changes constitutes acceptance of the updated terms.
8. Contact Us
For questions or concerns regarding these Terms of Purchase, please contact us at: